Robot Assisted Retail Security
Introduction
Robots have been proposed as a solution to the issue of theft in retail stores, with implementation of robots already in a growing number of Target, Lowe’s, and other major retail stores. These machines have the potential to revolutionize the industry by deterring crime and protecting businesses from financial losses.
The Robotic Solution
As technology continues to advance, the capabilities of security robots will only improve, making them an integral part of retail security measures. Security robot AI allows the machine to operate autonomously as it performs routine guard tour functions, engaging with the customer as requested to also serve as a greeter, promotion spokesperson, and directing customers to retail item locations. The robot may also operate in remote control mode during specific incidents or investigations based on alarm conditions or robot system detection of conditions or activities demanding a human partner’s collaboration.
The retail security robot is not only a theft deterrent, but also enhances the customer shopping experience by providing additional assistance when summoned to do so, just like its human coworkers. See that spill on isle 5 that 3 human coworkers walked by and did not notice? The security robot has reported it and is warning customers in the isle of the hazard while waiting for it to be cleaned up. Since the store is not open 24-hours each day, the security robot is available to perform other administrative functions during closed hours with additional AI upgrades. This includes inventory management, safety inspection, conducting routine guard tours, and responding to environmental or security alarms or notifications by integrated facility management systems.
These intelligent security robots operate autonomously, diligently patrolling designated areas enhanced by onboard facial recognition, concealed product detection, and other embedded sensory and analytic tools to predetermine or identify risks, while simultaneously acting as friendly greeters, promoting special offers, and guiding shoppers to hard to find products.
The initial investment in robotic security might seem prohibitive for smaller businesses, but the reality is different. A short term return on investment, when factoring in reduced losses and operational streamlining, makes this technology a remarkably affordable and accessible solution.
Ready to explore how robotic security can safeguard your business and elevate your customer experience? Begin your journey with a complimentary Nx-Firm Business Solutions Consultation.
